Shifting from Tactical to Strategic RPA: 10 Insights from RPA Experts

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 Yesterday, in an interactive webinar, Symphony Head of Strategy Ian Barkin and UiPath COO Guy Kirkwood, with IRPA President Raheem Hasan as moderator, discussed the differences between the reality versus the expectations of RPA..

Ian and Guy set out to address organizations at various stages of RPA exploration and implementation. Drawing from their wealth of experience implementing enterprise automation, they addressed how first-movers reaped the benefits of RPA. Attendees answered a series of poll questions that helped reveal industry sentiments and drive the discussion.


Here are ten points their webinar drove home:

  1. Change is hard. RPA is a transformation journey.
  2. Building an automation is difficult. If RPA were easy, it’d already be all over the place.
  3. RPA requires executive sponsorship and strategic vision to succeed.
  4. Expanding RPA and its benefits across an organization relies on the will of the business.
  5. The role of IT is critical to a successful automation project. They need to be engaged early on.
  6. Successful RPA starts with a good process. You can automate your mess for less, but don’t count on it succeeding in the long run.
  7. RPA enables you to supercharge your process transformations in ways that you never could before.
  8. BPO organizations don’t have the right DNA to implement enterprise RPA.
  9. Deploying RPA requires a specific skill-set that needs to be learned.
  10. Call in the experts. You need someone with the bumps and bruises of having done RPA to solve for the capabilities you need.

Want to know more about:

  • Where should one start with setting up an automation strategy?
  • How should organizations orient themselves when looking for the right RPA provider?
  • What are some of the most common barriers to RPA being used optimally?
  • What’s coming in the near future for the process automation industry?

Watch the entire webinar or contact us to learn how RPA could benefit your organization.

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