Symphony Ventures Blog

Symphony Ventures Blog

Why A Digital Workforce Requires a New Mindset

Pascal Baker May 18, 2017Blog

Previously we considered the questions:

  • “What does your business do?” and “What are the goals of your business?”
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Krakow Set To Become Near-Shore Automation Capital

David Poole May 16, 2016Blog

It’s always a pleasure to visit the beautiful city of Krakow.  An historic and ancient city but surprisingly vibrant and youthful.   I have seen many changes over the past 20 years that I have known this city.  When I first visited, Krakow was a dreary and dark city still languishing in its ...

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Wake Up to the Future of Work - 5 insights for process innovation

David Poole November 16, 2015Blog

Hardly a day passes without some new and significant news related to Artificial Intelligence or Robotic Process Automation. Decision makers in large and small organisations alike are bombarded with technology discussions and predictions about what might or might not happen at the hands of these ...

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What is Digital Labor?

admin August 20, 2015Blog

Many executives are considering adoption of digital labor, also known as robotic process automation or RPA. RPA is a catalyst for business transformation, and it will touch every aspect of the business, including:

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RPA at the NOA Symposium - 4 Lessons

Andrew Burgess June 29, 2015Blog

The NOA Symposium is the industry’s annual get-together of the great and the good to discuss and debate the state of the outsourcing nation. It is meant to cover a wide range of topics that are impacting the sector, but it was clear from the very start that one subject was going to dominate: ...

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The way station on the road to automation

David Brain June 05, 2015Blog

“Offshoring is often only a way station on the road to automation”

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BPO = Business People Outsourcing

Ian Barkin January 05, 2015Blog

The last two decades have seen a world become flat thanks to high-speed networks, system virtualization, and an appetite to reduce costs by tapping into a massive supply of low cost labor.  The Business Process Outsourcing (BPO) industry benefitted from all of these trends, becoming, by some ...

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