Symphony Ventures Blog

Symphony Ventures Blog

RPA Technical Insights, Part 22: How to Make the Most Out of Your Automation Support Resources

David Brain March 09, 2017Blog

Whether it is an immediate update request or a rogue bug, disruptions to your RPA system require quick action. Your business must have the means to either create solutions or request support during these critical times to ensure the success of your automation. Symphony has found that the degree ...

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RPA Technical Insights, Part 21: Transformation Begins With Education, A Guide to RPA Training Documentation

David Brain March 06, 2017Blog

When choosing which RPA tool to employ, the maturity of the vendor’s support and training services should contribute to your decision-making process. Vendors strive to make their products powerful yet accessible, often supplementing training material and additional assistance to ease the ...

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RPA Technical Insights, Part 20: Why You Shouldn’t Blindly Pile Work Onto Your Automation

David Brain February 24, 2017Blog

An RPA system may be more powerful and faster than its human counterpart, but you can’t just throw work at it expecting it to get everything done in an orderly manner. Ideally, there should be an organized workflow at hand that your digital workforce can take advantage of. This is where work ...

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RPA Technical Insights, Part 19: Doing More for Less: How to Optimize Resource Allocation in RPA

David Brain February 16, 2017Blog

Making sure a deployed robotic automation environment runs at its full potential should be a top priority for businesses. Misallocating resources has the potential to lead to lower costs savings along with resulting in unnecessarily wasted processing time. The RPA tool being implemented should ...

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RPA Technical Insights, Part 18: The 4 Configuration Features That Can Bolster Automation Development

David Brain February 10, 2017Blog

A smooth RPA deployment can save business resources, cut costs and reduce downtimes. However, automation processes require meticulous planning and development, especially if they are to be used in a complex business environment. So how do teams deliver optimal solutions on time, amidst many ...

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RPA Technical Insights, Part 17: How to Keep an Eye on Your Automation

David Brain February 01, 2017Blog

In security, activity logging concerns the reporting and auditing of RPA processes. This feature is essential to tracking data compliance and reinforcing security measures. Logging also provides detailed information that can be used to improve process efficiency. While this topic was briefly ...

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RPA Technical Insights, Part 16: Why Efficiency Goes Hand-in-hand with Security

David Brain January 24, 2017Blog

One scope of RPA security is limiting fraudulent activity or misuse of the automation from within the team. Any user that is able to configure your business automation carries a risk, whether it is the exploitation of security flaws or simply careless mistakes. Even tools like encryption cannot ...

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RPA Technical Insights, Part 15: Three Ways Encryption Can Augment Your Business Automation

David Brain January 19, 2017Blog

Enterprise-level RPA solutions often involve a considerable amount of data processing and information transfer.  As with all important processes, this data can contain sensitive information. RPA solutions must have sufficient security measures to avoid compromising the integrity of company data. ...

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RPA Technical Insights, Part 14: How Exception Handling Can Save Your Automation From Failure

David Brain January 11, 2017Blog

Exception handling is defined by the management of exceptions in unassisted automation. It ensures that problems can be automatically resolved if possible, or easily identifiable and repairable by system administrators or passed for human completion where appropriate. If left unhandled, ...

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RPA Technical Insights, Part 13: How to Defend Your RPA Workforce from Technical Failure

David Brain January 05, 2017Blog

Exceptions (or errors) are unexpected events that occur during the operation of an automation. Amid a deployed RPA solution, they can halt or slow down processes. They are bound to happen with any complex automation. To minimize the effects of exceptions, RPA tools provide functionality to ...

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RPA Technical Insights, Part 12: Customizing Your RPA Solution Through Code Integration

David Brain December 21, 2016Blog

Code integration in RPA refers to the general capability of an RPA tool to work with code-based actions. This provides the RPA tool with the ability to embed code internally within a process or execute external scripts. This blog will briefly explore the merit of each of these facets. If ...

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RPA Technical Insights, Part 11: An Overview of the Most Common Application Integrations in RPA

David Brain December 16, 2016Blog

The core of enterprise-level RPA integration is connecting with the various third-party applications in a business’s digital infrastructure. In our previous blog, we mentioned how screen scraping enables the automation of almost any software. However, RPA tools offer more specific features that ...

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RPA Technical Insights, Part 10: Why Screen Scraping is Essential to the RPA Toolkit

David Brain December 08, 2016Blog

One useful feature of RPA tools is screen scraping. Screen scraping involves capturing bitmap data from the screen and cross-checking it against stored information to decipher it. While it is not the fastest or most accurate method, the flexibility it provides with almost any application makes ...

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RPA Technical Insights, Part 9: How to Mitigate the Risks of Database Integration

David Brain December 02, 2016Blog

In RPA, the ability to integrate with third-party applications is the key to achieving maximum functionality. However, integration with the database layer is not as simple as connecting to it from an RPA tool. Database integration can pose many challenges, such as information security, that your ...

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RPA Technical Insights, Part 8: How Sustainable RPA Design Can Pay Dividends Down the Road

David Brain November 25, 2016Blog

In RPA, solution sustainability refers to the ability to keep an automation optimized throughout process updates and business changes. RPA tools allow for sustainable development through capabilities like component reusability, which can help your business streamline resource usage and reduce ...

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RPA Technical Insights, Part 7: Selecting the Right Code Structure for Process Design

David Brain November 03, 2016Blog

An RPA tool’s architecture can often affect usability and the direction of development. Different tools take different approaches to designing and constructing automations. These approaches can have a significant impact on the effectiveness and resilience of the solution and the speed of ...

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RPA Technical Insights, Part 6: Understanding the Learning Curve

David Brain October 21, 2016Blog

Like any complex application, RPA tools take time and resources to master. So, it is crucial to select a tool that will not restrict adoption with strict skill prerequisites. In this blog, we will explain how a low knowledge requirement to configure and run processes within a tool can reduce the ...

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RPA Technical Insights, Part 5: Why Visual and Interface Design Matter

David Brain October 07, 2016Blog

A Preface on Usability

In this chapter of our RPA Technical Insights, we explore the benefits of usability. Usability is measured by how intuitive it is to develop and configure processes, and administer those processes within the RPA tool. We enjoy using software that is simple to use, and RPA ...

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RPA Technical Insights, Part 4: Optimizing Your Virtual Workforce with Process Administration

David Brain September 16, 2016Blog

After identifying your project scope, selecting your deployment mode and constructing your automation processes (following layered design principles), you will need a way to administer them in production. Process Administration provides the necessary capabilities to deploy and manage automation ...

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RPA Technical Insights, Part 3: Assisted or Unassisted Robotic Process Automation: How to choose the right delivery model for your project

David Brain September 01, 2016Blog

The vision for RPA is to distribute and manage work across machines as a 'virtual workforce. Being able to deploy RPA at scale within your organization is key to achieving this. Essentially, the RPA tools in the market offer two modes of deployment. Assisted automation, where the RPA software ...

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