Symphony Ventures Blog

Symphony Ventures Blog

BPO = Business People Outsourcing

Ian Barkin January 05, 2015Blog

The last two decades have seen a world become flat thanks to high-speed networks, system virtualization, and an appetite to reduce costs by tapping into a massive supply of low cost labor.  The Business Process Outsourcing (BPO) industry benefitted from all of these trends, becoming, by some ...

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Marginal Cost Operations – when that NEXT thing costs NO thing.  Or, the death of the Linear Labor problem.

Ian Barkin October 15, 2014Blog

I must admit, I had an economics education from some of the best schools in the world, and I’ve all too quickly let the lessons slip away into my academic past.  But, one lesson merits dusting off.  The concept of Marginal Cost.  Marginal cost is the change in the total cost that arises when the ...

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