Symphony Ventures Blog

Symphony Ventures Blog

An executive's checklist for RPA or Where to start when you're considering an RPA strategy

Ian Barkin August 27, 2015Blog

For years, companies have been looking for ways to reduce the cost and burden of routine and repetitive tasks. Many turned to outsourcing and offshoring as a way to accomplish this goal, but outsourcing comes with a whole new set of issues: political, economic and cultural.

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Why your mum was wrong when she taught you that ‘compromise is best’

Pascal Baker August 25, 2015Blog

For many years I have believed that we are entering the age of the ‘Super Supplier’ or the ‘One Stop Shop’. I have sat through too many presentations where global software and services firms have presented their integrated service oriented platform aspirations,where the seamlessly integrated ...

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What is Digital Labor?

admin August 20, 2015Blog

Many executives are considering adoption of digital labor, also known as robotic process automation or RPA. RPA is a catalyst for business transformation, and it will touch every aspect of the business, including:

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5 Reasons Not to Use BPO to Automate Your Business Processes (Part 2)

David Poole July 24, 2015Blog

In my first blog (5 Reasons Not to Use BPO for RPA (Part 1)) I suggested that the BPO industry is staring into the headlights of the emerging “as a service” economy and that the industry as we know it is approaching 20 years old but has never been faced with so many opportunities or threats.  I ...

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5 Reasons Not to Use BPO to Automate Your Business Processes (Part 1)

David Poole July 21, 2015Blog

The BPO industry is staring into the headlights of the emerging “as a service” economy.  This industry as we know it is approaching 20 years old but has never been faced with so many opportunities or threats.  There have been a number of challenges over the years including open architecture, ...

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The way station on the road to automation

David Brain June 05, 2015Blog

“Offshoring is often only a way station on the road to automation”

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