Symphony Ventures Blog

Symphony Ventures Blog

GDPR: The Cost of Continual Compliance

Chris Gayner April 12, 2018Blog

Speaking with Data, Compliance and Legal experts in global businesses, a question that many are grappling with is: What is the Total Cost of Continual Compliance over the coming 3 years?

This is an important question as it helps define the strategic approach to solving continual compliance, post ...

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Out, damned bot! Out, I say!

admin April 01, 2018Blog

Symphony Ventures Expands Service Suite yet again –  Now Offers Robot Exorcisms

Symphony Ventures, the world’s largest and most decorated RPA Pureplay is proud to say, “we’ve done it again!”.  Following a string of firsts, the solution designers at Symphony announce the launch of its newest ...

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ARTIFICIAL INTELLIGENCE: Cutting through the complexity of AI

Chris Gayner February 09, 2018Blog

The 'AI' space is complex

Not only is it notoriously difficult to categorise (is AI Machine Learning? Deep Learning? Intelligent Automation? Orchestration?... All of the above?… none of the above? or some of the above?) the landscape of players claiming to do AI is growing at an exponential pace.

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Time to Talk - RPA and AI In Contact Centers

Andrew Burgess February 24, 2016Blog

There are two opposing views about how software robots and artificial intelligence will impact the world of contact centers. On the one hand there is the pessimists’ view that robots will eventually take over all of our jobs no matter what we do, and on the other is the deniers’ staunch claim ...

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RPA and AI - the same but different

Andrew Burgess December 09, 2015Blog

For a conference run by the Institute of Robotic Process Automation (IRPA), there sure was a lot of talk about Artificial Intelligence (AI). Unfortunately, most of that talk only seemed to confuse people about this latest, and most-hyped of, technologies. There were frameworks presented which ...

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RPA and AI in Claims Processing

Andrew Burgess September 09, 2015Blog

As many of us know, the insurance sector is in a low growth phase, not helped by ever-increasing regulation and compliance and the inevitable ‘margin pressure’. But the biggest change driver in the sector, in my opinion, must be the rapidly increasing customer expectations. Customers really do ...

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Robo Babies

Andrew Burgess September 01, 2015Blog

There was a fascinating article from Cambridge University recently which described how a robot has designed better 'babies' for itself. A few commentators dismissed this as 'AI hubris', but, for me, this is a very significant development in the advancement (good or bad) of artificial ...

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RPA at the NOA Symposium - 4 Lessons

Andrew Burgess June 29, 2015Blog

The NOA Symposium is the industry’s annual get-together of the great and the good to discuss and debate the state of the outsourcing nation. It is meant to cover a wide range of topics that are impacting the sector, but it was clear from the very start that one subject was going to dominate: ...

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The Pendulum Swings - the Automation Spectrum and the Role of RPA

David Poole May 28, 2015Blog

Last week I had the pleasure of presenting at the Aspire conference in Krakow Poland. Aspire’s mission is to be the leading network of shared services, outsourcing and IT companies and practitioners within Central and Eastern Europe. I must say, they put on a wonderful show and I truly enjoyed ...

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